Frequently Asked Questions
If the order has been processed and out for delivery, it cannot be changed. To check the status of your order, please contact us as soon as possible at +65 88905100.
Goods sold are non-refundable and non-exchangeable unless the item is defective or found expired upon receipt. Please ensure that item is unopened and in its original packaging to be eligible for exchange, and accompanied by proof of purchase.
We are sorry for the inconvenience caused! If you have received the wrong item, please leave the packaging unopened and contact us as soon as possible at +65 88905100 to arrange for a re-delivery or exchange. Items that have been unwrapped from their original packaging cannot be returned or exchanged.
Yes. Please indicate this in the remarks when you make your order with us.
shipping & delivery
You will receive your order between 3 to 7 working days.
Our friendly service agent will contact you via email or Whatsapp to arrange for your preferred delivery date and time.
We are currently unable to ship outside of Singapore, and do not offer international shipping.